Tender Notice

Not specified

St. James’S Hospital Corporate Directors Of It, Finance, Hr And Facilities Provide A Range Of Services To Over 7,000 Users Across The Hospital’S Operational And Clinical Teams. The It Directorate Has Implemented A Basic Helpdesk System For Ticket Logging But Help Requests To Other Corporate Teams Are Largely Ad-Hoc, By Email And Phone. Furthermore, Requests From End Users Are Handled Inconsistently Throughout The Hospital, With Many Paper Forms, Email Requests And Some Custom .Net Developed Apps